Problem moving products in Collections

Digitalbcon
Contributor

I am having problems getting products to stick where I move them.  I end up having to right click to get them to stay.  Is this something new or is it just me?

5 REPLIES 5

jessletterman
New Contributor III

There's definitely something going on with collections today. I always seem to have issues getting products to stick where I move them, but it seems even worse today. I'm having trouble adding products I've just designed to a collection. It tells me to "Create your first Collection below" though I already have several collections. I can still add them to collections from the main products page though. collection.jpg

 

Thanks.  I haven't had this problem before.  That's why I decided to ask the question.  Glad I'm not the only one.

Scott
Community Manager
Community Manager

Are you trying to change the ordering of products within a collection? I'm not having any issues myself.

Yes, I've been trying to move products around within a collection but they won't stick...unless I right click with the mouse.  I'll try again later...maybe it's my computer.

 

I just tried it again and the same thing happened.  The product being moved seems to stick and won't release unless I right click the mouse.

Windy
Honored Contributor II

I find that moving items within a collection is not possible if you are using a touch screen. You have not stated your OS or hardware, so I don't know if this is your issue or not.

I also do Postcrossing!