Products Not Shown in Marketplace

smkshops
Contributor II

Why are my newest towel designs not in the marketplace?

Product ID: 256721812318335564
Created on: 3/17/2022, 12:27 AM
Rating: G Report this design

Product ID: 256024980813700945
Created on: 3/16/2022, 10:37 PM
Rating: G Report this design

Blow are links to the searches I did, based on my categories and tags. I quit after the first 3 tags, because it was glaringly obvious there is a problem. I can't continue if I can't make money. 

ALL NEWEST TOWELS (16 pages of newest towels goes back only 3 days?)

https://www.zazzle.com/s/bath+towels?st=date_created&pg=17&dp=252347911405471562&q=bath%20towels&gs=...


NEWEST FOR KIDS (1ST PAGE OF 16 PAGES ENDS WITH A TOWEL MADE 11/23/2019???)

https://www.zazzle.com/s/for+kids?st=date_created&dp=252347911405471562&q=for%20kids&sgsc=for%20kids...


NEWEST, FOR KIDS, GIRL (1ST PAGE OF 16 PAGES ENDS WITH A TOWEL MADE 11/19/2017???)

https://www.zazzle.com/s/for+kids+girl?st=date_created&dp=252347911405471562&q=for%20kids%20girl&sgs...


NEWEST, FOR KIDS, GIRL, PINK (1ST PAGE OF 16 PAGES ENDS WITH A TOWEL THAT ISN'T A CHILDREN'S TOWEL DESIGN, MADE 04/09/2019???)

https://www.zazzle.com/s/for+kids+girl+pink?st=date_created&dp=252347911405471562&q=for%20kids%20gir...


NEWEST, FOR KIDS, GIRL, PINK, CUTE (1ST PAGE OF 16 PAGES ENDS WITH A TOWEL MADE 10/23/2021???)

https://www.zazzle.com/s/for+kids+girl+pink+cute?st=date_created&dp=252347911405471562&q=for%20kids%...


NEWEST, FOR KIDS, GIRL, PINK,CUTE,BABY (1ST PAGE OF ONLY 1 PAGE ENDS WITH A TOWEL MADE IN 12/26/2018???)

https://www.zazzle.com/s/for+kids+girl+pink+cute+baby?st=date_created&dp=252347911405471562&q=for%20...

                                                                                                                                                                                                 HERE'S THE KICKER!

SEARCH TERMS= towels for kids girl unicorn (Last towel on page 1 was made 04/28/2021???)

https://www.zazzle.com/s/towels+for+kids+girl+unicorn?st=date_created&q=towels%20for%20kids%20girl%2...

9 REPLIES 9

Scott
Community Manager
Community Manager

I see the two products in the marketplace, so that doesn't appear to be the issue. https://www.zazzle.com/s/cute+unicorn+towel?q=cute%20unicorn%20towel&sgsc=cute%3Aunicorn%3Atowel&f_s...

It's possible that they aren't appearing in some searches as you'd expect, but we'll need to spend more time researching this in order to know for sure. We'll check back soon with better information

Scott,

The searches I provided should all have included my towels. If you click on the link directly, yes it shows up. But that isn't how your site works. They first have to see it. I realize I am competing with millions of products in a random scroll situation. But these searches were targeted to my exact creation dates, titles and tags. 

My earnings the last 5 weeks have dropped drastically. Like, to almost nil. I am quite concerned there is something going on. This issue with the towels is a symptom of a bigger problem for me, I think.  

Scott,

I just checked again, the towels should be on this page, in this category- For Kids- girl

https://www.zazzle.com/s/for+kids+girl?st=date_created&pg=2&dp=252347911405471562&q=for%20kids%20gir...

 

 

Scott,

I just found them on page 3 of the search for newest towels in general, in among all the adult towel styles. But they are NOT shown in the correct categories or by adding the correct tags. I received a marketing email from Zazzle about a sale on bathroom items. That is where I started. So when someone reacts to that email and searches for towels, mine will not be a consideration for them if they are looking for children's towels.

https://www.zazzle.com/c/bath+towels?st=date_created&pg=3

 

J32Design
Contributor III

Did you find them in the searches provided? Or did you just enter the product ID?

I found them looking in the market place using the search I provided. This means they are in the marketplace. They don't seem to be in your searches as you are searching for tags that you don't have on your products "for kids" and "girl" is not part of your tags or title. You seem to have "girly".

the category is for kids- girl, so they should come up when you choose those tags.

I updated tags several days ago. I also confirmed several of the tags are there but are not coming up.

The new tags might not have been indexed yet and from what I can see you reported this issue. If the issue isn't resolved as of yet, the products will not come up for the updated tags.

I don't think you can just enter the categories in search. They need to be refined via the drop down from my understanding.