Product Descriptions are being translated and then reappear in broken nonsensical English

[pattycimzah]

I complained about this months ago and supposedly it was being worked on, but my product descriptions are still a jumbled mess (not all, but most of them). Sounds like they're written by an idiot. Are the techies working on this??? 

[Mark]

Hey @pattycimzah,

I'm sorry to hear this issue is ongoing. I have checked and our team are aware and working on the issue. Thanks for your patience.

- Mark

[ForEverProud]

I am doing major work to my store, Forever Proud, including editing and changing categories over to new stores.  In doing so I noticed descriptions that are poorly written and don't make sense. My immediate reaction was !!What!! ... I would never have posted a description with so many errors concerning grammar.

Came to the forums to search and hopefully find a post on the problem. It doesn't seem the issue was ever completely resolved since I am finding my product descriptions written in such a way to suggest the problem still exists.  I am editing my descriptions as I find them during my revamping of my account, but man what a daunting task it would be to go through all my products. 

Am I not finding a thread which provided more information or help on this problem?

Thank you.

Jeanne

[Scott]

Can you link me to some example products that show this issue?

[ForEverProud]

Scott, thank you for your reply.

As I have found the descriptions that appear to be badly translated English I have immediately rewritten and corrected the poor translation.  I will, however, post to this thread when I come across another one during the revamping of my store.

[Aponx]

Here are some cases that I've just noticed:

1) https://www.zazzle.com/fun_fireworks_rainbow_pattern_28_birthday_card-256119555213984550

This is the incorrect description I'm seeing on the product page, with various replaced or missing words:

The product detail editor shows the correct description:

2) https://www.zazzle.com/colorful_stars_rainbow_pattern_67_birthday_card-256947245769151529

Incorrect product page description:

Correct product editor description: