Product design image appears different than actual design
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04-09-2025 02:06 PM
I designed this product in a pale shade of pink. Image was appearing correctly until I added to media. Product suddenly turned purple! While it is a lovely color, this is NOT what the product looks like. Below you can see how the images on the side are correct, yet for some reason, the larger image is purple. Please help.
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04-09-2025 05:32 PM
Is that your own cover photo that you added? If so, is it possible that it was accidentally made with some other color space besides sRGB?
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04-09-2025 06:25 PM
Thank you for responding. No. It's nothing different than any of the other product images. After designing the product, I set the store category and added it to my collection. Everything was fine - it was still pink. Later, I went back to my "Manage Media" section in my collection. I clicked on the image to add it and as soon as I downloaded it, it suddenly turned purple. I looked at the public view and it looked pink, but if clicked on, it shows up purple. I hope this is temporary and can be resolved soon.
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04-10-2025 05:20 AM
I will flag this now, thank you!
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04-10-2025 12:54 PM
Here's what I did: I went back in and clicked edit, although I did not change a thing. When I posted, the design showed up as originally designed - pink. I simply deleted the purple one. All good! 🙂

