Product Image not Showing in Twitter?

[MasterpieceCafe]

For the past few days the product image hasn't been showing when I share to Twitter. Is this a glitch or do I need to do something differently to get the image to show?

[Roberta]

Hi @MasterpieceCafe 

Many thanks for reaching out! I will flag this with our Team  📝

Roberta 🌷

[Pádraig · Accepted solution]

Hello @MasterpieceCafe,

This is a known issue that our team are working to resolve. Thank you for flagging this with us and for your patience.

All the best,

Pádraig.

[MasterpieceCafe]

Thanks! I appreciate hard work from all the whole Z team.  ❤️

[MasterpieceCafe]

FYI, I posted twice this morning, one posted as expected with an image and the other one doesn't have an image.

[MasterpieceCafe]

Well this is weird ... the one that posted correctly this morning has since disappeared!

[northwestphotos]

Anything yet on this issue? Still having problems with images posting on Twitter.

[MasterpieceCafe]

Mine are posting properly as expected.

Could you link your twitter account and the product(s) you are trying to post? Maybe we can figure out if you have a different issue than what I was seeing a month ago.

[northwestphotos]

https://twitter.com/zazzlephotos

[MasterpieceCafe]

Odd, there doesn't seem to be a common factor. 

I wonder if it's a browser issue? What browser and computer are you using? Have you tried posting from a different device?

[northwestphotos]

I use the latest version of Firefox and I have only 1 computer and do not use other devices to post to Twitter.

[orientcourt]

Thanks Padraig,  this is still a big issue unfortunately! Do you have any updates ? Jilly  

[NigelSutherland]

Sometimes you need to give it a little time before you press the tweet button. Gives the image time to load.

[northwestphotos]

I've tried that plenty of times. Not the issue. I'm guessing it must be a browser issue. I've got everything updated with my browser, Windows operating system, cleared cache and cookies, etc.

[northwestphotos]

As a work around to my issue, I am having to download an image of the product I want to tweet and then manually uploading the image along with the product link to Twitter.

[Doodles]

Who ever has me listed on the twitter followers you can take me off your list please I am leaving there before musk takes all the way over

[Pádraig]

Hi all,

Unfortunately we don't have any updates on this issue. However, once you close the Twitter share page and then re-open it the preview images will show. That seems to be a workaround on my side so hopefully it will work for you too.

Thank you,

Pádraig.

[Susang6]

I noticed yesterday that when I shared the link to Twitter the product image did not show up.  Since this 2022 incident report doesn't seem to be resolved is the no-product image on Twitter just the way it is now?