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02-08-2024 11:37 AM - edited 02-08-2024 11:44 AM
Some of the products in my collections are showing up like this:
These products are foil posters. Strangely, it hasn't affected all of them in the collection. A link to the collection is here Please could you advise?
Solved! Go to Solution.
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02-09-2024 05:59 AM
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02-08-2024 08:17 PM
I believe that this is how the videos are represented in a collection (as static images).
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02-09-2024 04:55 AM
Thank you for your reply @WHS_Designs
I get that on the product page, the first thumbnail (linking to the video) will look like this. However in 'Edit Details - Merchandising' I have selected a static image of the product, so that's what I would expect to show up in search results and in the main page of the collection.
Some of the other foil posters are showing the static image I selected, so I'm not sure why these aren't doing the same.
Foil Photos Collection
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02-09-2024 05:59 AM
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02-09-2024 06:43 AM
Thank you @Mark

