The top pic is your end product. The middle is how it appears in the design tool. The bottom pic has a white background added to simulate the look of the raw puzzle material that would be showing where there is transparency/no image in the design.
It appears to have printed right at the red bleed line. You can see that the left & right photos are not "cut-off". It's only the center photo that gives that appearance because it's positioned higher than the bleed line so there's transparency below it that translates to the naked product material showing which results in the "white strip" our eyes see.
This is interesting and I appreciate seeing your actual product photo here. We're told to keep everything important inside the green safe line, that the blue print line is their target for cutting/printing, and that to avoid any white edges, be sure to extend backgrounds to the red bleed line. But on this particular product we can see from your photo we don't have to "waste" all that space between the green & red lines since it printed all the way to the red. Hmmm.
I am glad this post was helpful to you. Thanks so much for your response. And reminders to be careful extending background all the way to the red lines. However I don't see the red lines or blue lines in my design tool. But even so I need to remember to extend to the edge. Also should I be concerned that my location is attached to these images?
No. I downloaded your above image and checked its properties from both Windows and Photoshop and there isn't a single scrap of meta data attached to it so you're good, no worries.
