Products in one Category in Collection Shows no longer available

[Wendi]

Hello! In several of my collections (in the 'Party Games' category only), when I click on any of the products (in that category), I get an error page that says 'product design is no longer available.' Each game card is viewable in my store but not in the collections. I just had a customer bring it to my attention, so I'm assuming it's not just on my end? Here are a few links to the collections in question: 

https://www.zazzle.com/collections/119170220466371748

https://www.zazzle.com/collections/119170220466371748

https://www.zazzle.com/collections/119444847081167752

Thanks so much! 🙂

 

[Cat · Accepted solution]

Check out this thread: 5.5" x 8.5" product Paper Type issue, Automaticall... - Zazzle 

As far as I can tell, the problem is that the satin paper is no longer available, and for some reason, the product links generated by the collection include a "parameter" on the end specifying the paper type (at least some of them do.) When I clicked on one of the products in question from one of your collections I get this: https://www.zazzle.com/where_were_we_game-256220943783481196?media=textsatin It's the part after the question mark that's causing the problem.

I think the work around is to remove the product from the collection and then put it right back in. That seems to be working for me, but it's a rather time consuming exercise.

[Wendi]

Yes, this is working! Thanks for your help. 🙂

[RaphaelaWilson]

Worked for me too... Thanks! 🙂