Products missing from co.uk storefront

[Sara_H]

Whilst doing promos I noticed that can coolers where missing from my co.uk store front (they're on the .com ok) I then checked my latest product created last week and noticed they were missing from the store too

Easy to report I thought.

I then checked the rest of my store to see if there were any others...

https://www.zazzle.co.uk/teal_christmas_snowflake_monogram_red_bow_baby_bib-256944207955555830
https://www.zazzle.co.uk/girls_pink_elf_costume_christmas_in_july_baby_bib-256092915202111318
https://www.zazzle.co.uk/christmas_santa_claus_suit_holiday_red_baby_bib-256270227237698865
https://www.zazzle.co.uk/stylish_gold_coloured_faux_metallic_clock-256546707463287709
https://www.zazzle.co.uk/zodiac_sign_sagittarius_season_womens_denim_jacket-256763957728371894
https://www.zazzle.co.uk/30th_birthday_balloon_pattern_monogram_pink_socks-256159301263380076
https://www.zazzle.co.uk/cute_funny_sloth_personalised_kids_flip_flops-256548226588757735
https://www.zazzle.co.uk/sloth_slothy_mcsloth_name_funny_cartoon_animal_socks-256670356486904591
https://www.zazzle.co.uk/christmas_socks_naughty_red_nice_green_festive-256537327451371424
https://www.zazzle.co.uk/christmas_red_and_green_stripe_holiday_leggings-256760487791565060
https://www.zazzle.co.uk/merry_christmas_white_and_gold_snowflake_festive_tank_top-25646093699012442...
https://www.zazzle.co.uk/christmas_deer_nordic_pattern_blue_festive_socks-256875628604298034
https://www.zazzle.co.uk/fun_30th_birthday_thirsty_30_need_more_wine_socks-256491592971249008
https://www.zazzle.co.uk/red_mrs_santa_xmas_holiday_custom_festive_tank_top-256591850391563959
https://www.zazzle.co.uk/red_santa_suit_mrs_claus_christmas_costume_festive_leggings-256655461826313...
https://www.zazzle.co.uk/elf_costume_christmas_holiday_green_leggings-256241644303037899
https://www.zazzle.co.uk/funny_festive_red_christmas_elf_leggings-256618621107012608
https://www.zazzle.co.uk/joy_snowflake_christmas_holiday_festive_t_shirt-235565276503967855
https://www.zazzle.co.uk/small_angel_wings_on_reverse_long_sleeve_t_shirt-235853909534338664
https://www.zazzle.co.uk/purple_galaxy_zodiac_sign_gemini_desk_mat-256467434955188291
https://www.zazzle.co.uk/pink_camo_trendy_camouflage_iphone_case-256119968797634588
https://www.zazzle.co.uk/simple_pastel_blush_pink_solid_colour_monogram_iphone_case-2569740513178524...
https://www.zazzle.co.uk/coral_pink_gold_foil_confetti_sprinkles_monogram_laptop_sleeve-124720246036...
https://www.zazzle.co.uk/modern_marble_monogrammed_case_mate_iphone_case-179242133891410283
https://www.zazzle.co.uk/classic_black_faux_leather_gold_monogram_case_mate_iphone_case-179041586620...
https://www.zazzle.co.uk/modern_marble_blush_pink_faux_leather_monogram_case_mate_iphone_case-179398...
https://www.zazzle.co.uk/photo_midnight_blue_faux_leather_modern_monogram_case_mate_iphone_case-1798...
https://www.zazzle.co.uk/faux_silver_monogram_titanium_grey_brushed_metal_case_mate_iphone_case-1793...
https://www.zazzle.co.uk/silver_monogram_faux_brushed_metal_look_case_mate_iphone_case-1798631844264...
https://www.zazzle.co.uk/blush_pink_rustic_washed_wood_grain_monogram_case_mate_iphone_case-17947583...
https://www.zazzle.co.uk/faux_blush_pink_faux_leather_look_rose_gold_case_mate_iphone_case-179859012...
https://www.zazzle.co.uk/faux_blush_leather_marble_case_mate_iphone_case-179909217431770618
https://www.zazzle.co.uk/faux_rose_gold_3d_monogram_blush_pink_case_mate_iphone_case-179656370502771...
https://www.zazzle.co.uk/grey_faux_leather_look_monogram_case_mate_iphone_case-179838599160786884
https://www.zazzle.co.uk/faux_gold_metal_elegant_engraved_monogram_uncommon_iphone_case-256285934369...
https://www.zazzle.co.uk/modern_photo_collage_cool_blue_watercolor_name_case_mate_iphone_case-179107...
https://www.zazzle.co.uk/cute_gingerbread_man_christmas_holiday_gift_tags-256484806801290329
https://www.zazzle.co.uk/red_christmas_elf_costume_holiday_party_paper_cup-256612652578170788
https://www.zazzle.co.uk/christmas_llama_winter_bauble_party_favor_boxes-256815015166898942
https://www.zazzle.co.uk/scandinavian_tomte_christmas_gnome_elf_red_white_tissue_paper-2565769318981...
https://www.zazzle.co.uk/merry_christmas_from_our_family_to_yours_red_rectangular_sticker-2176254020...
https://www.zazzle.co.uk/snowflake_monogram_custom_black_christmas_holiday_wrapping_paper-2569585470...
https://www.zazzle.co.uk/christmas_robin_bird_seasons_greetings_sticker-217292290871034803
https://www.zazzle.co.uk/funny_christmas_red_secret_santa_wrapping_paper-256787147094243483
https://www.zazzle.co.uk/funny_christmas_llama_party_personalised_balloon-256016783499763584
https://www.zazzle.co.uk/white_snowflake_monogrammed_christmas_napkins-256442420475778954
https://www.zazzle.co.uk/red_christmas_elf_suit_santa_party_favor_box-256334471255131086
https://www.zazzle.co.uk/do_not_open_until_christmas_day_gable_favour_box-256038999773981425
https://www.zazzle.co.uk/do_not_open_until_christmas_day_tiny_favour_box-256252499672170625
https://www.zazzle.co.uk/modern_pink_uk_union_jack_flag_pattern_bath_towel_set-256594363415180590
https://www.zazzle.co.uk/robin_bird_personalised_lumbar_pillow-189716463606014773
https://www.zazzle.co.uk/cute_christmas_gnome_pattern_personalised_kids_sherpa_blanket-2561057486839...
https://www.zazzle.co.uk/funny_llama_monogrammed_white_christmas_stocking-256990351889513616
https://www.zazzle.co.uk/white_marble_monogrammed_white_fleece_blanket-256858223482530622
https://www.zazzle.co.uk/teal_snowflake_monogram_red_bow_lumbar_pillow-189592622630972276
https://www.zazzle.co.uk/elegant_faux_ruffle_monogram_round_pillow-256123190369043232
https://www.zazzle.co.uk/modern_grey_copper_octagon_pattern_lumbar_pillow-189338502739388573
https://www.zazzle.co.uk/robin_bird_winter_branch_natural_lumbar_pillow-189221432638782525
https://www.zazzle.co.uk/pink_union_jack_flag_great_britain_round_pillow-256308388286004873
https://www.zazzle.co.uk/funny_christmas_eggnog_in_here_can_glass-256233725867966072
https://www.zazzle.co.uk/black_and_white_chalkboard_style_espresso_cup-256797017818903788
https://www.zazzle.co.uk/cute_christmas_in_july_elf_costume_teal_can_cooler-256924848713751900
https://www.zazzle.co.uk/pisces_zodiac_star_sign_astrology_water_bottle-256083631843744279
https://www.zazzle.co.uk/funny_christmas_red_elf_soda_christmas_can_cooler-256535050038663664
https://www.zazzle.co.uk/red_christmas_sloth_sweater_merry_slothmas_jumbo_large_coffee_mug-183639687...
https://www.zazzle.co.uk/alice_name_shot_glass-256768501550438679
https://www.zazzle.co.uk/faux_copper_snowflakes_navy_blue_tablecloth-256920910197930526
https://www.zazzle.co.uk/cute_gingerbread_man_cookie_monogram_christmas_large_coffee_mug-18376196517...
https://www.zazzle.co.uk/do_not_open_25th_december_red_wine_label-256941730037699204
https://www.zazzle.co.uk/do_not_open_until_christmas_red_beer_bottle_labels-256933701449875280
https://www.zazzle.co.uk/funny_christmas_may_be_eggnog_in_here_water_bottle-256537930528013203
https://www.zazzle.co.uk/robin_bird_personalised_natural_cloth_napkin-185690573642819348
https://www.zazzle.co.uk/elf_christmas_in_july_party_pink_can_cooler-256880760414072880
https://www.zazzle.co.uk/santa_beer_christmas_in_july_red_and_white_can_cooler-256409665833122671
https://www.zazzle.co.uk/red_santa_suit_mrs_claus_christmas_bottle_cooler-256543230688603658
https://www.zazzle.co.uk/red_christmas_in_july_santa_party_can_cooler-256444635815705278
https://www.zazzle.co.uk/candy_cane_stripes_red_and_white_christmas_dog_bandana-256213534169804113
https://www.zazzle.co.uk/pink_christmas_snowflake_pattern_festive_pet_bed-256336322613328854
https://www.zazzle.co.uk/pet_photo_santa_hat_happy_howlidays_cute_christmas_tree_decoration_card-256...
https://www.zazzle.co.uk/pink_daily_weekly_planner_large_post_it_notes-256544542007627678

They are in the backend just not appearing in the store front even when you drill down into the departments. 

I know they're mostly christmas themed products - but they should still be available to find and purchase in the uk marketplace.

Thanks for investigating!

[CreativeLeahG]

Usually this occurs when the product item is not available for despatch to that country, in this case the UK

[Sara_H]

@CreativeLeahG But these are all products that are available to purchase on the .co.uk - already checked that - I was in the co.uk back end with another tab open with the store front and went through each department comparing.

They weren't created with quick create nor is the system showing them as hidden/discontinued and are within the 15 month window so in theory - they should all be on my store front at least. 

For example - an espresso cup I made in January - not over there and I know they're available to purchase

They're probably missing from the marketplace too. 

Sigh

[Sara_H]

Missing from .co.uk store front - baby shop edition.

Again - all in the back end just not appearing in the store front - not hidden or requiring optimization - all within the 15 month window and all should be products that are available for sale on co.uk

 https://www.zazzle.co.uk/baby_stuff_diaper_bag_gender_neutral_backpack-256197452991333854
https://www.zazzle.co.uk/thank_you_pink_girl_baby_shower_favour_tags-256655054161891963
https://www.zazzle.co.uk/blue_boy_diaper_pin_baby_shower_wrapping_paper-256377829325491662
https://www.zazzle.co.uk/pink_and_blue_he_or_she_gender_reveal_invitation-256265371600595055
https://www.zazzle.co.uk/panda_bear_face_personalised_white_golf_towel-256847820101757656
https://www.zazzle.co.uk/floral_panda_bear_girls_thermal_tumbler-256434406804201795
https://www.zazzle.co.uk/unicorn_carousel_horse_cute_return_address_self_inking_stamp-25619458112065...
https://www.zazzle.co.uk/cute_panda_bear_girl_happy_birthday_greeting_card-256767279746994563
https://www.zazzle.co.uk/panda_bear_girl_birthday_age_cute_paper_party_hats-256763323730874293
https://www.zazzle.co.uk/cute_first_christmas_reindeer_girl_red_holiday_burp_cloth-25671438976805140...
https://www.zazzle.co.uk/cute_panda_bear_custom_merry_christmas_holiday_socks-256974038099642425
https://www.zazzle.co.uk/panda_personalised_christmas_stocking-256945846365753330
https://www.zazzle.co.uk/first_christmas_panda_bear_cute_baby_bodysuit-235881992035556855

From what I've observed, some (not all) of these products I've used the 'replace product feature' so can anyone else who has this, go to their .co.uk store front and see if they are missing replaced products too?

I can't see it being just me and my stores that are affected with missing products on co.uk (or I am the only one that cares?)

[Mark]

Hey @Sara_H,

Thank you for flagging and apologies for the issues here. I have reported this to the team now.

[Sara_H]

@Mark Thanks! I've checked the baby edition list - and those have started to appear. Still missing some of the others though.

I'll check again in a week and see if they've found their way home