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03-29-2025 08:10 AM
Are people still having problems with items not showing up in their store. I created an item on March 25 and don't see it posted. It's only showing up in saved designs. I just tried reposting , still no luck.
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03-29-2025 09:17 AM
@NettaT It can help the tech team if you can link to your in-progress design that's misbehaving. If it's still in your saved designs still - it won't be in your store back end nor your store front
Have you tried publishing via a different browser? Which one are you using atm? Have you cleared cache?
Are you on windows or mac?
Which product type is it?
The more information you can give the better (and screenshots are also helpful) so the tech team can investigate and see if there's a bug somewhere.
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03-29-2025 09:17 AM
@NettaT It can help the tech team if you can link to your in-progress design that's misbehaving. If it's still in your saved designs still - it won't be in your store back end nor your store front
Have you tried publishing via a different browser? Which one are you using atm? Have you cleared cache?
Are you on windows or mac?
Which product type is it?
The more information you can give the better (and screenshots are also helpful) so the tech team can investigate and see if there's a bug somewhere.
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03-29-2025 12:04 PM
Thank you for your suggestions. I will update my post to include those additional items.
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03-29-2025 09:35 AM
Hello! I see the products I post in my store, but it may take a few days to rank in the marketplace or to be in the public eye.
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03-29-2025 12:05 PM
Usually that is the case for me too... but this time I don't even see it in the back end. It only appears in saved designs.

