"Server Error" uploading to Product Media Manager

[FantabulousMerc]

This is a 1995 problem in 2024? Now matter what I do, the Zazzle servers experience an "error" when trying to upload PNG or JPEG files. Why? Are the servers old, too few of them, or what is causing this error?

Zazzle. Fix. Asap. Please. 

Thank you.

[Sara_H]

@FantabulousMerc  answered over on one of the other threads you added to https://community.zazzle.com/t5/technical-issues/uploader-not-uploading/m-p/173244  - try shortening your image title.

Sometimes it errors out if they are too long or if that particular image title has been used before

[FantabulousMerc]

I am getting 600-700 Mbps down and 100-200 Mbps upload, so blazing, fast connection for tiny files. I tried shortening the file name already. Ie. 2.png or 2.jpeg. Fail. Fail.

[Cat]

I used to get this error all the time - then I switched to a new internet provider with significantly faster upload speeds and I haven't encountered it since. I'm not sure if it's a coincidence or maybe the server times out if the upload takes too long? 

[FantabulousMerc]

I am getting 600-700 Mbps down and 100-200 Mbps upload, so blazing, fast connection for tiny files. I tried shortening the file name already. Ie. 2.png or 2.jpeg. Fail. Fail.

[Cat]

Hmmm... I guess the speed thing was just a red herring. I've only gotten this error when uploading videos, never on a small image file.