"Something Went Wrong" When Posting Paper Plates for Sale

[Laura]

I keep receiving the error message "Something Went Wrong" when trying to publish a paper plate for sale.

Could this be that they're recently back in stock and the system doesn't recognize it?

_________________________

Laura @ Purple Cat Art & Design

[Harmony]

This was happening to me yesterday. Overnight the items showed up in my store as expected

[Mark · Accepted solution]

Hey @Laura and @Harmony,

I am sorry to hear about this issue. I have been able to replicate this so I have passed it on to our team here.

- Mark

[Laura]

Thanks for the info @Harmony and @Mark, The item did show up overnight.

[dotpattern]

Why are paper plates still showing as out of stock?

"Sorry, this product is completely sold out. We'll let you know when it's available!"

[Mark]

Hi @dotpattern,

As far as I know, paper plates are still out of stock. Apologies for the inconvenience. 

[dotpattern]

With the big announcement about square plates, etc. I thought they were live. Thanks for the reply.

[Harmony]

they were back for a few weeks and now gone again

It is however very interesting that all 4 plate option and the bowl option are all suddenly sold out at the exact same time

[homespuncottage]

I am having the same issue. Yesterday afternoon, when creating invitations and today, business cards. I'm still working on the product, not ready to publish and I received the "something went wrong" message. I'm on a Mac using Safari. I tried refreshing my browser and logging out and back in. 

[Mark]

Hi @homespuncottage,

Sorry to hear this is still happening to you. We don't have an update on this issue yet but will let you know once we do.

[mylittleeden]

Having similar issue. I am trying to post a wedding seat chart and keep getting something went wrong message ☹️. Grabbed the saved one and tried again to post but same message. Any suggestions for a work round welcomed...