"Upload Cover Photo" not working

[Marcia]

After making at least around 15 product mockups in the last 2 days & successfully uploading them to their products,  yesterday afternoon (pst), "upload cover photo" stopped working. I often have go through the motions twice to get it to stick, but after the 1st attempt, I would get a blank space where the new photo is supposed to be & my only option is to "remove cover photo", not try again. And if I go into product merchandising & choose the blank space option, I see no photo at all in my thumbnail on the backend. Repeated removing cover photo & starting over produce the same results.

Help! (And thank you.)

[Mouse]

I am having the same issue as well as others in another topic in Technical Issues in the forum. 

https://community.zazzle.com/t5/technical-issues/trouble-uploading-cover-photos/m-p/65080 

[albamarie]

I am having the same problem. I upload a cover photo and the image where the cover photo should be stays blank and above it still says "Upload a cover photo". Here is an example: https://www.zazzle.com/brittany_black_white_cocktails_menu_wedding_sign-228785168153278799

[Marcia]

I responded on another thread as well but last night (2/10) at the end of making cover photos all day, I wanted to change the last one & now can't remove the old cover photo. Still won't work today. Tried all kind of things like refreshing, changing product view, options, etc. Just can't get rid of it. 

PID#256610918780588960

[Sunnnee007]

@Marcia I am in the same boat. Fingers crossed Zazzle finally gets this fixed. No point announcing cover photos if it doesn't work correctly.