Recently published not in back store

SharonCullars
New Contributor III

i published a product a few hours ago and it's still not showing in my back store. indexing problem?

16 REPLIES 16

PenguinPower
Valued Contributor III

That would be atypical... It can take some time for things to show up in your public storefront, but it's not usual for there to be a delay into your backend... 

i've been refreshing the page for hours. even republished a couple of times. still nothing.

Is it maybe something that requires review? Matches, lighters, Afradrilles?

do table placards require review?

Don't think so... 

it's been assigned an address but i can't upload a cover photo until it is published to my back store.

now everything has disappeared incl. the congrats page. got to do this all again. i feel like i've been f**ked over. spent an hour on that. thanks admin.

Cat
Honored Contributor III

Did you look in your "under review" section just in case? I've had a few designs end up there for odd reasons - like once I made some graduation designs that used the phrase magna c u m laude and they got flagged for the word "c u m!" Made me chuckle once I realized what had happened. The eventually got approved but it took a while! Maybe something like that happened? 

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Cat @ ZB Designs

WHS_Designs
Honored Contributor II

You'd think certain Latin phrases would be put on an exempt list of acceptable expressions.

Not to mention wrist watch (when put together as one word, trigger the stars) and European birds like Great T i t s and Blue T i t s.

Cat
Honored Contributor III

wristwatch?

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Cat @ ZB Designs

WHS_Designs
Honored Contributor II

Ok. Looks like they fixed that one. 🙂

Cat
Honored Contributor III

But is there something I should be aware of in terms of alternate meanings to the word wristwatch? Like is it offensive somehow? I'm soo confused! 😀

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Cat @ ZB Designs

WHS_Designs
Honored Contributor II

It's the fifth, sixth, seventh, and eighth letters that triggered the stars.

Cat
Honored Contributor III

Bwahahaha! Oh my! That one is a stretch when you have to do a word search game to find the dirty word. Meanwhile, there's an entire product line called "corn hole." I guess offense is in the eye of the beholder! 😂

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Cat @ ZB Designs

WHS_Designs
Honored Contributor II

Pádraig
Moderator
Moderator

Hi @SharonCullars,

I'm very sorry to hear you're experiencing an issue with this design. Could you provide us with a link to the design so that we can investigate this further for you?

Thank you for your patience!

Pádraig