Royalty History displays wrong Subtotal Price by Large Margine?

NihalArts
New Contributor II

Hello guys,

One of the products I recently sold shows a subtotal of $4.68 on the Royalty History Page. Priceing wrong.png

However, on the Product Page and Cart Purchase Page, the product is being sold at $29.12 . Is there a technical issue here or am I missing something? 

Screenshot pop1.png

1 ACCEPTED SOLUTION

Mariholly
Valued Contributor

Hi! They haven’t bought a block; if you look closely, they transferred your design to another product, a photo enlargement, I think, which obviously has a different price.

Screenshot_2024-09-03-14-48-01-221-edit_com.chrome.beta.jpg

View solution in original post

2 REPLIES 2

Mariholly
Valued Contributor

Hi! They haven’t bought a block; if you look closely, they transferred your design to another product, a photo enlargement, I think, which obviously has a different price.

Screenshot_2024-09-03-14-48-01-221-edit_com.chrome.beta.jpg

NihalArts
New Contributor II

Ahh I see. I was guessing so. First time seeing this happen.

Thanks!