Sales cleared for Nov 15th Payment, still showing in Total Balance ?

[CreativeLeahG]

Sales cleared for 15th Nov payment are still showing in 'total balance'

Is this the case for everyone?

[Happy_Gal]

Yep! For me, the 5th is the latest it has still shown up in 'total balance' so perhaps in a few hours it will change...

[CreativeLeahG]

Thank you!

[Baylee]

It's probably just because it's a weekend that it's a bit slower this month. 

[SJoy]

Yes, I have noticed that as well.  Been that way for a few months on mine.  But it usually gets sorted out and payment comes on time so I haven't fretted to much about it.

[JStat]

Same. It looks as if it's still accruing but I thought it was because of the weekend?

[jinjin]

Has it changed? haven't been paid last month even though I met the threshold last month. 

[CreativeLeahG]

Did you contact them to find out why? There might be an issue you're unaware of so always good to reach out to their team. I hope you get it resolved.

[CreativeLeahG]

Apparently, the last time this happened it resulted in people not being paid on the 15th? I hope that is not going to be the case again? 

https://community.zazzle.com/t5/ask-a-question/today-is-the-15th-no-payment-9-15-23/m-p/104021

[designsbydani]

I’m glad I’m not the only one to notice this. I went back several pages and July 2020 was when it was processed after the 5th, on the 6th.

[designsbydani]

And May 2019 it was processed on the 7th 

[nicky]

I saw it too... so it could still be tomorrow... I hope

[James_Morrison]

Hi there! The "Earnings Summary" page shows the amount of my "Current Total Balance." It's already the 7th day of the month, yet no amount is showing under "Pending Earnings." Is this normal? Is there something wrong with my account? Is there anyone else having this concern? I hope someone can shed a light on this.

[nicky]

Everything is ok with your account. For many people it is not yet clear whether and how much we will be paid out. There is also discussion about it on FB. We are not alone with this problem

[Happy_Gal]

Seems like it is all of us... I emailed Zazzle support but I suspect they are probably receiving quite a few emails about this...let's see what happens!

[peekaboohime]

I just emailed support about this. My earnings haven't been sent to pending yet either. 

[CreativeLeahG]

@Heather   please can we be reassured payment will be processed as per normal on the 15th?

Thank you x

[Heather]

I have confirmed with the team there will be no delays in timely payment this month. Thank you!

[JB]

Just adding in that its the same for me and two friends still today, so I think its sitewide. Hopefully no delay in payment..

[Heather · Accepted solution]

Hi all - I have confirmed with the team there will be no delays in timely payments this month. We apologize for the processing delay! Thank you!

[CreativeLeahG]

Thank you Heather! Much appreciated

[Deb]

correction.. I WAS paid at 11:18 this morning.,    double check your bank/paypal accounts.. no notice from zazzle,  payment page has not changed to green - but got a notice from paypal  at 11:18 that I was paid.. and it some how went into my spam folder.. so double check folks.. .. just in case you missed it. 

[vimbaiz]

Same here.. did not get paid yesterday and earnings where not pushed for processing at beginning of the month. 

Have contacted Zazzle twice and once in the 2nd week of November expressing my concern about my balance not being pushed for payment processing and earlier today but they keep telling me to wait accrued earnings are still being calculated. 

Does this mean there won't be a payout for this month? I'm totally confused right now