Sales not clearing
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12-07-2023 03:37 AM
I have noticed that for the past few days, sales have not been clearing so the “current total balance” stays the same and the 30 day “pending” figure only increases. I definitely had sales in early November which should have cleared by now.
Is this the same for everyone else?
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12-10-2023 10:43 PM
Hello, I’m having the same isue. For days now the ‘Current total ballance’ has not changed.
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12-10-2023 11:20 PM
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12-11-2023 01:48 AM
Same here
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12-11-2023 03:16 AM - edited 12-11-2023 03:19 AM
Mine starting clearing at 11:00 am GMT so looks like it's on the move
Even though the pending number has changed - some are still not showing as green cleared but that'll probably sort itself out in time I hope
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12-11-2023 05:37 AM
Mine is clearing now too.
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12-11-2023 07:54 AM
Cleared for me, working again. Yay!
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12-11-2023 10:47 AM
My Earnings Summary - Current Total Balance has now updated. Will it keep updating? We shall see. xxing fingers. 😄
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01-03-2024 12:24 PM
My pending total isn't changing with sales or when money is clearing, sales are showing up in my royalty history and I can see my cleared total changing but my pending doesn't.
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12-09-2024 10:46 AM
It is happening again this year. I forgot it went like this last year until I looked up if anyone else was having problems. I guess it is just the end of year totals but I thought computers didn't need help to keep this kind of thing straight. hmmmm
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12-09-2024 01:38 PM
Mine are still not clearing. I wonder when they will get this fixed.
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12-09-2024 07:53 PM
Mine is still not clearing either, how about incoming new sales? does it register to you guys?
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12-09-2024 09:27 PM
Same here. I posted it in the wrong forum.
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12-10-2024 08:57 PM
Mine are not clearing as well. Been stuck for quite some time.
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12-10-2024 10:53 PM
Same issue here.
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12-10-2024 11:54 PM
Just noticed that my earnings started clearing about 30+ minutes ago.
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12-11-2024 04:52 AM
Mine have finally been updated as well.
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12-11-2024 06:53 AM
Have they cleared for you all now?🙏
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12-11-2024 07:23 AM
Yes, mine have cleared! Thank you!!
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12-11-2024 07:40 AM
Working again, thank you!


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