Searching for "Wedding Wrapping Paper" brings up Stickers

SJoy
Contributor III

Just as the subject says.  How are people going to find certain products when they search for a specific product type and are presented with search results not displaying them.  Granted the search pulls up wedding theme stickers, but I am searching for wrapping paper and not a single wrapping paper shows up until the bottom of page 2 where 3 actual wrapping paper products show up. This would seem very discouraging on the customers side of things. I have noticed here lately that search isn't exactly pulling up the products for "intended" searches.  It may be that the keywords and titles people are using have something to do with it, but if I got shown almost 2 full page results for stickers when I searched for wrapping paper, I would probably leave and continue shopping somewhere else.

2 REPLIES 2

Cat
Honored Contributor III

This may be a complete red herring, but I wonder if this has anything to do with the new cross-sell collection settings. In the collection it says that wedding stickers are pulling from Crafts & Party Supplies > Gift Wrapping Supplies:

wedding-stickers-department.jpg

I'm sorta confused by that because this particular sticker is designed to be an envelope seal and it's set to: Weddings > Invitations & Stationery > Mailing Accessories. 

I don't really understand, but I wonder if that's why stickers are showing up under searches for wrapping paper?

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Cat @ ZingerBug Designs

Mark
Moderator
Moderator

Thanks for flagging, @SJoy.

I have passed this on to the team now.

- Mark