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04-10-2023 12:06 PM
I am trying to post a design for sale, but when I click the sell it button the add to cart option is triggered.
Solved! Go to Solution.
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04-10-2023 02:53 PM
Sorry that you're experiencing this issue. Seems quite odd. I can't reproduce this issue myself. Can you try clearing your browser cookies and cache?
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04-10-2023 12:40 PM
Which product are you trying to design? I had the same issue with a greeting card where I hadn't deselected the 'Remove Independent Creator Credit'. Once I did - it would let me post for sale.
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04-10-2023 12:52 PM
It is a tee shirt. I have tried several different styles and the result is the same.
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04-10-2023 01:20 PM - edited 04-10-2023 01:26 PM
Have you used any icons or backgrounds?
edit to add - I've just published a text template t-shirt and posted it for sale with no problems
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04-10-2023 01:27 PM
No, I was just updating an existing design with a different font. I tried it with another tee that is just text, and it happens again.
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04-10-2023 01:50 PM
Do you have the 'Replace Product' feature or has it not rolled out to you yet? Not sure whether everyone has that enabled or not.
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04-10-2023 02:02 PM
Yes, I have the feature and when I click that, it also triggers the add to cart.
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04-10-2023 02:09 PM
Which t-shirt type is it? Best to give as much information (link/browser/software) so that Tech Team can find out what the problem is. Sorry I couldn't help
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04-10-2023 02:28 PM
Thanks for your help.
To the techs, it has happened on the women's basic, women's vee neck, women's tank, and boy's tee.
I am using Chrome.
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04-10-2023 02:36 PM - edited 04-10-2023 03:15 PM
Just read Scott's post to you and your reply to Scott, glad you got it solved.
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04-10-2023 02:33 PM
@Sara_H
I am one of the ones who have requested it more than once, still waiting for "replace product", just so you know that not everyone has access to it.
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04-10-2023 03:00 PM
I thought that @idraw You'll get it soon - leave a dollar under your pillow for the Replace Product Fairy 🙂
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04-10-2023 03:09 PM - edited 04-10-2023 03:16 PM
post deleted. Issue was solved.
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04-11-2023 08:19 AM
Sigh….I don’t have the Replace option, either. It is very frustrating.
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04-10-2023 02:53 PM
Sorry that you're experiencing this issue. Seems quite odd. I can't reproduce this issue myself. Can you try clearing your browser cookies and cache?
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04-10-2023 02:56 PM
I have moved on to other designs on different products and do not have the same issue. I did restart my browser, and still had the problem. I will try again after I clear my cookies and cache. If no one else is having a problem, it seems the problem is on my end. Thank you.
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04-10-2023 03:00 PM
Clearing the history and cookies worked. Thank you!

