Some products not showing up in their collections?

kyol
New Contributor

Having weird issues with products not appearing in the collection I specify. They will appear as normal when I view the store as the owner, but when I switch to the public view they literally disappear from the collection. Do I need to delete the entire product and try again? Is this also related to the website's general indexing issue with publishing products? Seems like there are a lot of issues on here; even threads dating back to last year just have responses with "yup, we're fixing it."

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@kyol if they are newly created products - they take time to index through Zazzle's ecosystem (could be a couple of days atm - depending on the indexing delay) 

Tech Team are on the case and it will be fixed I'm sure

You get used to being patient when you've been here for a while 🙂

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2 REPLIES 2

Sara_H
Honored Contributor III

@kyol if they are newly created products - they take time to index through Zazzle's ecosystem (could be a couple of days atm - depending on the indexing delay) 

Tech Team are on the case and it will be fixed I'm sure

You get used to being patient when you've been here for a while 🙂

kyol
New Contributor

Fair enough! Thank you Sara 🙂