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05-21-2023 08:55 AM
Having weird issues with products not appearing in the collection I specify. They will appear as normal when I view the store as the owner, but when I switch to the public view they literally disappear from the collection. Do I need to delete the entire product and try again? Is this also related to the website's general indexing issue with publishing products? Seems like there are a lot of issues on here; even threads dating back to last year just have responses with "yup, we're fixing it."
Solved! Go to Solution.
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05-21-2023 09:21 AM
@kyol if they are newly created products - they take time to index through Zazzle's ecosystem (could be a couple of days atm - depending on the indexing delay)
Tech Team are on the case and it will be fixed I'm sure
You get used to being patient when you've been here for a while 🙂
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05-21-2023 09:21 AM
@kyol if they are newly created products - they take time to index through Zazzle's ecosystem (could be a couple of days atm - depending on the indexing delay)
Tech Team are on the case and it will be fixed I'm sure
You get used to being patient when you've been here for a while 🙂
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05-21-2023 11:24 AM
Fair enough! Thank you Sara 🙂

