Transfer Design in Backend Is Still Not Working

plumb4me
Valued Contributor

I know I can transfer designs on the product pages, but that is not what I'm trying to do. I still can not transfer a design in the backend. None of my designs will transfer and all I get is a blank product pages.

 transfer.png                  blankpage.png

1 ACCEPTED SOLUTION

idraw
Honored Contributor

@plumb4me 
Transfer Design is working for me. Here is where you may be running into the blank product issue.
Try this and see if it solves your blank product problem.

Screen Shot 1.jpg

Screen Shot 2.jpg

Then use the refine by category dropdown.

 

View solution in original post

8 REPLIES 8

WHS_Designs
Honored Contributor II

I had *no* idea the transfer function was available in the backend. Thanks!

Too bad it's not working right now. It just saves time, it opens a new window, where you can pick your new product to work on. Then, close that new window, when you're done and you still have your backend product pages window open. This way you don't have to click on each product, to transfer a design and then get stuck working in one window.

WHS_Designs
Honored Contributor II

actually, it worked for me without any issues.

now if only cover photos can be uploaded in the backend, too.

PenguinPower
Valued Contributor III

Hmmm.. it was working yesterday, I made a whole bunch of transfers to the new lights, but appears to not be right now.

idraw
Honored Contributor

@plumb4me 
Transfer Design is working for me. Here is where you may be running into the blank product issue.
Try this and see if it solves your blank product problem.

Screen Shot 1.jpg

Screen Shot 2.jpg

Then use the refine by category dropdown.

 

plumb4me
Valued Contributor

Thank you, that solved the problem.

jason123za
New Contributor II

Thank you, was driving me nuts lol

kills
Contributor III

this happen to me after they did the last update to i found in my setting some how Transfer Design was no longer clicked on so it was set to not transfer you may want to go look Advanced Settings/Design Transfer/ then turn on if off hope this helps