trouble uploading to Pinterest

[pichick712]

Is anyone else having trouble uploading their merch to Pinerest? 

[Marcia]

Yep. When I share to pinterest straight from Zazzle, there is no description/title of the product – it's completely blank. Was happening yesterday as well. So it's useless to pin anything.

[pichick712]

yea. losing another good source to market. Zazzle needs it fix it if it's on their end. 

[Pixelan]

I just noticed the same thing, old pins from Zazzle have the description and title but recent ones don't. Just tested to see if it was fixed but no cookie. Not sure if it's a pinterest or zazzle issue.

I guess manual pins for now, but it's a lot of extra work.

[VivianD117]

Same problem — was hoping it would correct itself — 

[pichick712]

apparently not. ZAZZLE NEEDS TO CORRECT THIS. 

[VivianD117]

Decided to try uploading again and received this scary message in red with an exclamation mark :  "Sorry, this site does not allow you to save pins" --  It did, however, allow me to create a manual pin.

[katz_d_zynes]

Also get this message when trying to add products to a manual pin. 

[SmilinEyes]

same problem here-no image or description.  having the same problem with twitter since saturday.

[pichick712]

SO this must be zazzle's problem to correct. 

[Mariholly]

A few days ago I wanted to share some new products and I couldn't. I tried the URL myself and got a message about the page not allowing content to be shared. The next day I had no problem sharing, but I haven't checked my pins.

[pichick712]

HEY ZAZZLE!!!!!!

What's the story? You need to resolve this issue!

[pichick712]

HEY ZAZZLE - FIX THIS!!!

[pichick712]

ZAZZLE NEEDS TO FIX THIS!!!! NOW!!!!

[Mark]

Hi @pichick712,

Can you send on a link to the product where this issue is happening for you please?

[Marcia]

@Mark So I'm getting the following: 

 

 Been getting this for about 4 days now – title & description completely blank. I'm not deleting this pin for now so you can see it: https://www.pinterest.com/luceworks/graduation-invitations-party-supplies/

Thanks!

[pichick712]

I can't even get that far. 

[VivianD117]

Exactly the same — no copy — though the link does go to the product.

[pichick712]

IMAGES ARE NOT LOADING EITHER. PROBLEM IS GETTING WORSE. 

[ibelieveimages]

[pichick712]

IT'S ALL MESSED UP. Look like we can't post ANYWHERE. 

[SmilinEyes]

no copy problem going on here still like Marcia's example

[Scott]

I am able to use the share feature on the product page to share a product to Pinterest, however I do notice that the title and description are missing. We apologize for the issues here, and hope to have them fixed as soon as possible.

If your issue doesn't match what I mentioned above please let me know how I can reproduce the issue that you're seeing. If you could include a step-by-step instruction that would be appreciated.

Also, it would be nice if we can avoid using ALL CAPS as this can impact readability of the message.

[VivianD117]

Hi Scott, that is exactly my experience.  Curiously enough, the manual pin still seems to work perfectly

[StrickDes]

Hi Scott,

I receive a message that states "Sorry, This site doesn't allow you to save Pins."

The message is a Pinterest notification. 

Thank you for looking into it.

-Erin

[katz_d_zynes]

In my case, I've created a manual pin with my own image using the "+" within the Pinterest app, linking the pin to my blog.

The "Add products" > URL option on the pin to add a Zazzle product is not working.

Message: Sorry! This site doesn't allow you to save Pins.

This was working a couple weeks ago.

[StrickDes]

I do the same things as well but I also like to promote other people products and for those I prefer the direct PIN.

-Erin

[katz_d_zynes]

This works now. Thank you Z. 

[Angelandspot]

When I am on my laptop I am able to pin to one of my accounts through Firefox.  On my phone to pin to my other Pinterest account I keep getting that site doesn't allow you to save pins message when trying to save from Zazzle links using the pinterest app.

[Pixelan]

One alternative I found to automate it is the official pinterest chrome extension. Then goto one of your products, save the page by clicking the extension, select an image, choose a board and click save.

I tested the resulting link and it looks like it's ok.

Here's the extension, use at your own risk: https://chrome.google.com/webstore/detail/pinterest-save-button/gpdjojdkbbmdfjfahjcgigfpmkopogic

Here's a pin I saved using their extension.

[Pixelan]

Just wanted to add that using the pinterest extension also doesn't always work. And it looks like it's more of an issue with new created products, as if there's no social metadata, like tag and description available on Zazzle for that product which pinterest can use. So might be a Zazzle technical issue.

[pichick712]

I am quite certain it is a zazzle issue. ZAZZLE NEEDS TO FIX IT. 

[Marcia]

@Pixelan tried the pinterest extension yesterday & it didn't work for me. 

[Pixelan]

I noticed I tested on an older product which worked, but looks like newer products always come with no title and description on pinterest. Only way atm is making a pin manually instead of saving.

[Marcia]

This is working correctly for me today. Hope it's fixed for good! Thank you.

[Pixelan]

Just tried it and it's working again. Thanks to those that fixed it on the Zazzle dev team, this saves a lot of time.

[Scott]

Yes, this should be fixed now. Apologies for the issues this may have caused.

[gardenstyle]

Sorry to bother you, but I cannot link anything to my Pinterest Boards from Zazzle.

[kashmier]

As of today it started again. 😞  Also not working with Facebook