I have been able to enter the chat system several times without re entering the info after the first attempt. someone could send me a message to test it out, but maybe its a browser setting causing the multiple requests?
That said, I think this is a reaction to the insane amount of chat spammers we have and is a step forward as far as that is concerned.
2FA is such a pain but it's everywhere these days. Usually though it's used as an extra step for logging into an account. After you go through username & pw (which a hacker could have), it sends the verification code to the phone number you have on file and even if the hacker knows your number as well, they don't have your actual device to see the verification code needed to finish logging in.
I don't understand at all what this is accomplishing for chat though. You can't send a message anonymously; if you try it prompts you to log-in or create an account. Once you enter your phone number, it says "thank you, your phone number has been verified". What does that actually mean? Is it checking some public records database to see if the name on the phone account matches that on the zazzle account to verify it's your own phone number? Is it just verifying somehow that it's a real in-operation US phone number? I don't understand what's stopping spammers from just entering a phone number and receiving the verification code like everyone else?
I just went through my account settings and chat settings and don't see anywhere to view and change the number we entered for this. I'm glad I didn't make a typo and put the wrong one in.
Same. I submitted a phone # to be "verified" last night. In my regular everyday browser where I am always still signed in to Zazzle unless I purposefully sign-out, I did not have to re-enter a phone number to access chat. Today I tried a different "virgin" browser that is set to not save/remember anything, and once I logged into Z w/ name & PW, I was able to access chat with NO additional requirements for a phone number. So while there may be some glitches, it does appear that the Mods are absolutely correct in that you only have to enter a phone number one time to get it on record, then after that as long as you're logged into your account you can access chat with no issues/restrictions/prompts about 2FA & a phone number.
And oh my gosh yes @CrazyMermaid really made me laugh re having one phone whose sole purpose it to locate another phone. 🤣 Oh, the joys of technology.
My initial gut reaction to this advancement was, ya' know, it is not Zazzle's fault.
There have been countless posts in recent months re "Is this a scam?" when it is CLEARLY A SCAM, and at least two posters who actually gave up their $ account numbers. So then there were also a bunch of posts about Zazzle needing to do something about this to protect users from their own gullibility. And now that they have done something (though I don't understand how this particular step is actually helping) there's a backlash. It's a circular situation resulting from people wanting Zazzle to protect them from their own lack of common sense.
