Solved: What's going on with crop?

homespuncottage · ‎06-22-2022

I use crop often, especially when I tile and image to trim the image so that it shows properly in the product thumbnail. I've noticed that when I try to crop now, it opens my uploaded images. Am I missing something?

PacifierCity · ‎06-22-2022

@homespuncottage

There is a crop button in the tool area on the right side of the design space. I've had to use that lately as I've had the same thing happen when I double click an image to open the crop function. (At least it worked for me a day or two ago when I used it last)...

PC

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-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

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PacifierCity · ‎06-22-2022

@homespuncottage

There is a crop button in the tool area on the right side of the design space. I've had to use that lately as I've had the same thing happen when I double click an image to open the crop function. (At least it worked for me a day or two ago when I used it last)...

PC

..............

-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

homespuncottage · ‎06-23-2022

I totally missed that! This is a huge help. Thank you.

Cian · ‎06-23-2022

Hey @homespuncottage,

As PC has pointed out there is a crop tool on the right hand bar once you select your image and this is what I've always used to crop images myself.

I wasn't aware that double clicking an image used to open the crop function but I'll pass this along to our Team now.

- Cian