Where did my creation go?

gregn213
New Contributor

An hour ago I created my first tshirt and went through the process of trying to sell it. I got a URL to my store page. I then wanted to add a tag, but the whole design has disappeared. How can I find out what happened to it? 

7 REPLIES 7

MadjackGG
Contributor III

If you're in store management mode and have products selected, is the design visible?

If not, are you certain that after editing, you hit the sell button and then the post-it button?

Note also that Zazzle has a saved design section, so it might be in there (click your avatar icon top right to access)


 

Anne
Valued Contributor II

I had to rescue this from the saved designs, but it is not appearing at the back end of my store

https://www.zazzle.com/boho_chic_abstract_gold_watercolor_marble_water_bottle-256863736899217876

This is yet another bug. Thanks for fixing this.

Anne Vis Icon

Sara_H
Honored Contributor III

@Anne the missing water bottles in the back end is a known issue - add yours to this thread from December https://community.zazzle.com/t5/technical-issues/thor-camelbak-water-bottles-not-showing-in-store-ma...

Sara_H
Honored Contributor III

@gregn213 looks like your new store is indexing and I can see a t-shirt there now.

It can take a few days for products to appear in a brand new store as a lot of magic happens behind the scenes.

Welcome to Zazzle! 

Anne
Valued Contributor II

It seems to be the latest glitch currently. Products I made yesterday that are not water bottles are now also gone.

Anne Vis Icon

IuliaIonicioiu
New Contributor III

There's a bug that affects products posted the last 3 days. From my store all the products created after Feb 2nd have dissapeared

Is there any news if these despaired designs will become visible?