Where did my creation go?
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01-31-2024 04:18 PM - edited 01-31-2024 04:23 PM
An hour ago I created my first tshirt and went through the process of trying to sell it. I got a URL to my store page. I then wanted to add a tag, but the whole design has disappeared. How can I find out what happened to it?
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01-31-2024 08:43 PM
If you're in store management mode and have products selected, is the design visible?
If not, are you certain that after editing, you hit the sell button and then the post-it button?
Note also that Zazzle has a saved design section, so it might be in there (click your avatar icon top right to access)
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02-03-2024 03:23 AM
I had to rescue this from the saved designs, but it is not appearing at the back end of my store
https://www.zazzle.com/boho_chic_abstract_gold_watercolor_marble_water_bottle-256863736899217876
This is yet another bug. Thanks for fixing this.
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02-03-2024 03:45 AM
@Anne the missing water bottles in the back end is a known issue - add yours to this thread from December https://community.zazzle.com/t5/technical-issues/thor-camelbak-water-bottles-not-showing-in-store-ma...
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02-03-2024 03:48 AM
@gregn213 looks like your new store is indexing and I can see a t-shirt there now.
It can take a few days for products to appear in a brand new store as a lot of magic happens behind the scenes.
Welcome to Zazzle!
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02-06-2024 02:14 AM
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02-06-2024 02:57 AM
There's a bug that affects products posted the last 3 days. From my store all the products created after Feb 2nd have dissapeared
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02-06-2024 07:14 AM
Is there any news if these despaired designs will become visible?

