Wrong Place in Marketplace Search

[Es]

If I search for the tag "American Flag Return Address Labels" with quotation marks, my designs come up. If I search it without quotation marks, my designs are nowhere to be found.

https://www.zazzle.com/american_flag_return_address_label-256102475836683897

is an example of one of them.

Please fix this problem. It doesn't make sense that you should have to use quotation marks to find products.

Thank you.

[Fiona]

Hi I will pass this on now 🙂

[Es]

Thank you

[CreativeLeahG]

Is it because you only created product 4th September 2024 and it simply hasn't been indexed as yet?

[ColsCreations]

If I go to her store Products tab and sort by Newest, her labels are there. I can also see them in their Collection.

If I search "American Flag Return Address Labels" with the quotation marks, I get 55 results, most of which are hers.

If I search without the quotes, I get 309 results. Sorted by New, the newest one shows as 8/27. Not seeing any of hers which seem have been created after that.

Trying some other keyword combos from her tags,
If I search [patriotic american flag grunge label] her labels don't come up.
But they do show up for [patriotic rustic grunge label]

So they have been indexed, just not for particular keywords yet?

Also though, here's the thread I started in May re problems with those same keywords:  american + flag.
Search Broken for police + american + flag
A Mod did reply in July with "following up with the team", but to date, no explanation or resolution, still same issue happening.

[Es]

No some of my designs are from 7/31 that I've had this problem with

[Es]

@Fiona any word about a fix

[Fiona]

No word yet but a ticket was logged, thanks for your patience🙏

[Es]

Thank you

[Es]

@Fiona any update on this? would really like products to be posted. Thank you.

This also seems to be a problem for "American flag towels"

American Flag Patriotic Towel Set | Zazzle