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05-01-2023 02:00 AM
I got today a bunch of referral sales which Im not referring,
is it a system glitch, or someone put a wrong ref ID;
I emailed, seems stopped now
Solved! Go to Solution.
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05-01-2023 07:58 AM
You can get referrals for items you didn't actively refer. Once your cookie is attached to a customer, you get a referral on anything they buy during the cookie timeperiod. I think it is about 30 days. I don't remember exactly.
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05-01-2023 07:55 AM
Hi @ievajen Thank you for flagging this issues, I have passed this over to our Team for investigation.
Lisa 🌺
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05-01-2023 07:58 AM
You can get referrals for items you didn't actively refer. Once your cookie is attached to a customer, you get a referral on anything they buy during the cookie timeperiod. I think it is about 30 days. I don't remember exactly.
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05-01-2023 10:05 AM
thank you, didnt know about that cookie, maybe customer have many sisters and ordered for each one a t-shirt

