Can I undo "accepted solution"?

MasterpieceCafe
Valued Contributor II

Twice now I've accidently clicked a post I was trying to reply to only to realize I clicked "accepted solution" by accident.

Is there a way to undo this?

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1 ACCEPTED SOLUTION

idraw
Honored Contributor

@MasterpieceCafe 
Here's my post from earlier on how to do it, including screenshot.
<https://community.zazzle.com/t5/general-zazzle-discussion/how-to-correct-when-solution-checked-by-mi...>

Here’s a screenshot showing how and where to correct a mistakenly checked solution (choosing yourself instead of the person who replied with the correct answer)….in the dropdown to the upper right of your posted thread, there is a list,go there and choose “not the solution”.

View solution in original post

2 REPLIES 2

idraw
Honored Contributor

@MasterpieceCafe 
Here's my post from earlier on how to do it, including screenshot.
<https://community.zazzle.com/t5/general-zazzle-discussion/how-to-correct-when-solution-checked-by-mi...>

Here’s a screenshot showing how and where to correct a mistakenly checked solution (choosing yourself instead of the person who replied with the correct answer)….in the dropdown to the upper right of your posted thread, there is a list,go there and choose “not the solution”.

MasterpieceCafe
Valued Contributor II

Thank you!!!

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masterpicecafe@gmail.com