Hidden products made public show up hidden again

Barbara
Esteemed Contributor

I've been working all day on my heap of hidden products, most of them seeming to go public again, but I get small batches that I've gone back over twice only to have them go into hiding yet again. It's frustrating to waste so much time, and I'm at the point of deleting those products that keep going hidden again so I can be done with it. I remember others complaining about this some time ago. Did any of you resolve it? Did the problem fix itself?

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9 REPLIES 9

PenguinPower
Valued Contributor III

Wait a day (or longer if indexing is slow) and do it again... I think that things that are supposed flagged for "optimizing" show up in the hidden list, but  actually won't really be hidden next indexing happens. 

Barbara
Esteemed Contributor

Having to wait means I can legitimately quit for the day and regain a bit of my peacefulness. Thank you!

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Jadendreamer13
Valued Contributor III

I’m having the same trouble today. 😞

Barbara
Esteemed Contributor

Maybe tomorrow will be better for both of us.

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idraw
Honored Contributor

@Barbara 

Just to go the extra step, clear your cache, cookies, close z, close browser, restart computer. It could possibly be the previous ones are showing up.

ColsCreations
Honored Contributor II

Just throwing this out there in case it's relevant.
If you are at or near the total product limit per account (100,000), the system will hide things to keep you under the limit so one can end up in a vicious circle of un-hiding ='ing automatic hiding.

How Many Public Products Can I Have?

... As you add or republish more designs, Zazzle will automatically locate the least popular designs and set them to “Hidden.”

 

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Barbara
Esteemed Contributor

@idraw  We'll see what happens, given that I shut down the computer. When I start it up again today, if products have popped back up again, I'll try clearing the cache.

@ColsCreations  It can' be that, given I have only a little over 3,000 products.

Thanks for the ideas.

EDIT: It turns out @PenguinPower  was correct. I just looked and all the "sticky" products have disappeared. A couple hours today should get rid of the rest of them.

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Barbara
Esteemed Contributor

I'm done! Over 300 products!

The only problem is that I forgot about the replacement feature, which mostly doesn't work because no one seems to be reviewing those products. I used the Replace button, then remembered I already have two such items waiting to be reviewed for about a year. I'll either re-post the corrected version or delete it.

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migned
New Contributor III

Same problem 😕