In CHAT when it says Message Content Deleted is that for everyone?

CreativeLeahG
Honored Contributor III

In Chat  re the delete option it clearly says everything is deleted, is that for both parties?

I had a communication recently where it appeared I and the customer had some prior dialogue but I could only see my replies which made no sense as something seemed to be missing?

How does this work?

Thanks
zazzle chat deleted conversation.jpg

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CreativeLeahG
Honored Contributor III

I got a reply on this:

"deleting a chat does not impact the other person. it just removes it from your chat list"

I'm wondering what the value of this is?

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CreativeLeahG
Honored Contributor III

I got a reply on this:

"deleting a chat does not impact the other person. it just removes it from your chat list"

I'm wondering what the value of this is?