On this regular 3.5 x 2 business card, I have the front background fill color set to black and the back set to white.
When I do Download Artwork for the front, the resulting image has the solid black background. Makes sense to me as background color choice is part of the design. But when I Download Artwork for the white backside, it comes out with a transparent background, it's not counting the white background fill as part of the design. It still turns out transparent even when checking the box to "replace transparency with white".
Same design on tote bags and address labels [link],
Download Artwork correctly includes the black or white background fill color.
I also tried a folded greeting card with background fill color set to white, and that correctly downloads with the white background.
It took me a while to find a product where I did not set a background fill color, i.e left it transparent, but here are two.
[Mini Bball Hoop] [Wooden Sign]
Download Artwork correctly results in an image with transparency. However, here again, they still turn out transparent even when checking the box to "replace transparency with white".
So it seems like 1) there is a glitch with the 'replace transparency with white' option working on any product and 2) it is not recognizing a white background color as part of the design on business cards.
