Not receiving any response from support regarding the W-8 BEN form

[maxasll]

I have been facing a problem with the W-8 BEN form for at least two years, and I made many attempts to make it a form, but I realized that I was making mistakes, and I corrected these errors, and a new file was sent containing all the necessary information, and I have now been waiting for a week and there is no response.

[Lisa-B]

Hi @ maxasll 

Thank you for your message, I will contact our W8 Team for you. Unfortunately we have a much reduced number of team members processing and reviewing the forms! They will be in touch soon.

Lisa 🌺

[ASurana]

Hello.
I have been waiting a long time since January to get a reply from Zazzle for acceptance of my W-8 BEN form.
They replied on April 25 for me to fix and then 7 June to say I needed to fix the form again because it did not match exactly.
I have now fixed them so the addresses match exactly on the form and my store as was asked.
I sent emails but still I am waiting since June 7th for a reply so almost 7 months now.
How long is the waiting time as this is very long.
My store has made money and I need to buy food.
Can someone please help me.
Thank you.

[Pádraig]

Hi @ASurana,

I sent you an email to assist. Again, please keep your inquiry to one thread only to avoid confusion. We will see your request.

Thank you for your patience!

Pádraig

[Pádraig · Accepted solution]

Hi @maxasll,

I reached out to you via email to assist. Please respond to that email if you have any further questions.

Thank you for your patience!

Pádraig