Received an email saying i have a message but no message in chat

[mavicfecreative]

Hi 

I received an email from zazzle@tn.send.zazzle.com. It said I have a new message, I went to my chats/messages via my shop but could not find this message.

What is it due to?

Thanks

mavicfe

[PenguinPower · Accepted solution]

It was probably spam that Z took care of before you got there. 

[mavicfecreative]

Thank you so much!!