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01-23-2024 02:36 PM
Hi there! I'm based in Australia and my experience with the checkout process for Australian customers is that it only shows the shipping timeframe and asks the customers to allow extra time for manufacturing - without providing an estimate of the manufacturing time.
I'm reading online that average manufacturing times are 24 hours to 3 business days, but that's only an average and I am unsure how the customer would easily locate this information.
For example, I'm selling the basic t-shirts from 'Zazzle Apparell' - is there somewhere I can see the manufacturing time estimate for this item?
Thanks for any advice 🙂
Solved! Go to Solution.
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01-25-2024 06:24 AM
Hey @Giulia,
Thank you for your post.
I understand that this option currently only shows on the .com domain, but I have passed it along as a suggestion to the team to be added to our international domains.
Thank you.
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01-25-2024 06:24 AM
Hey @Giulia,
Thank you for your post.
I understand that this option currently only shows on the .com domain, but I have passed it along as a suggestion to the team to be added to our international domains.
Thank you.
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01-25-2024 07:55 PM
Thanks Mark! Appreciate you sending this in the right direction.
Fingers crossed they can adjust it, it would really help smooth out the customer experience if people can know whether an item would arrive in time for their special occasion.

