Changing product categories is not sticking

GraphicAllusion
Contributor III

I'm trying to create a new wedding suite collection and, after adding them, it isn't putting the RSVP, Save the Date etc. in the collection at all. So, I went in to Edit the categories to make sure they matched the Collection recommendations, changed them accordingly, saved them, but when it didn't work I double-checked the Edits I'd made and they were back to their original 'wrong' categories even though I'd saved the changes - several times. 

Also, please do not advertise to everyone who follows you (the popup in the notifications menu thing) that you've created a new collection when you're still in the middle of creating it. All people are going to see is a collosal mess at the moment, and I hope this doesn't put any possible customers off. And, even if the products had gone into the right categories, it's still really a work in progress at this stage as sometimes it can take me a week or more to put the finishing touches on it before it's ready for anyone else's eyes. Or is there a way to hide it until you're ready to publish it for everyone to see? Thank you.

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@GraphicAllusion to deactivate a collection (whilst you're working on it) I think it's as easy as clicked the 'enabled' in the stores tab or don't attach it to the store until you're ready?

Sara_H_0-1696761233758.png

though disclaimer - I've not done it myself though.

There's probably a lag with indexing - so it may take a few days for the products to find their way to the right department.

I have to set the department a couple of times before it sticks but it will change eventually.

 

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2 REPLIES 2

Sara_H
Honored Contributor III

@GraphicAllusion to deactivate a collection (whilst you're working on it) I think it's as easy as clicked the 'enabled' in the stores tab or don't attach it to the store until you're ready?

Sara_H_0-1696761233758.png

though disclaimer - I've not done it myself though.

There's probably a lag with indexing - so it may take a few days for the products to find their way to the right department.

I have to set the department a couple of times before it sticks but it will change eventually.

 

Thanks so much Sara! I clicked on the Enabled green button, it took me to another page where there was a small blue sliding bar at the top right. I clicked on that and disabled it. 👍