Zazzle Newbie with a Question about Products Not Showing in Product Tab

kearley
New Contributor II

Hi,

I'm new to Zazzle, so maybe I'm missing something basic, but I have 9 products in a collection. When I go to my products tab, however, only two of them appear. I created them Friday and I've received emails that they're all live so I don't understand why they don't show in the products tab (except 2).

Thanks in advance for helping me understand.

K

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@kearley 

Are you checking in your store's product tab or your profile's product tab? The 'My Products' under your profile is for saved designs yet to be posted for sale whereas the Product tab in your store are for items already published.

If there's a delay in the site indexing - it can take up to 4 days for products to show up completely and land in categories I found.
Sit tight - they will appear.

View solution in original post

5 REPLIES 5

Baylee
Valued Contributor

I went to your store @kearley and I'm able to see all nine products from the public storefront .... cute design by the way!

Not sure why you aren't seeing them all so maybe someone else can chime in with an answer. In the meanwhile, rest easy cuz at least shoppers can see them..😊

Best of luck with your new store.

 

kearley
New Contributor II

Thank you for your compliments and your information! I'm relieved to know they're there.

Sara_H
Honored Contributor III

@kearley 

Are you checking in your store's product tab or your profile's product tab? The 'My Products' under your profile is for saved designs yet to be posted for sale whereas the Product tab in your store are for items already published.

If there's a delay in the site indexing - it can take up to 4 days for products to show up completely and land in categories I found.
Sit tight - they will appear.

kearley
New Contributor II

I think you're correct. I'm looking in the wrong place. Thanks. I didn't realize they were different 🙂

kearley
New Contributor II

Thank you, I think you're right that I'm looking in the wrong place.