Cheques not received

[Creative_Eman]

So I got a total of four checks generated  from zazzle, but I only received the 2nd cheque, three of my cheques are missing(1st, 3rd and 4th). Also the only cheque I received was in the March, I submitted that to my bank but it's been 5 months that cheque is still not deposited into my account. 

My questions are;

1) What should I do about the lost cheques as they are lost from months now.

2)what should I do about the only cheque that I have received but still waiting for the payment to deposit into my account.

[Sara_H]

@Creative_Eman Ideally you should reach out to zazzle directly as they are the only ones that can answer questions regarding payments.

[Creative_Eman]

Thanks for replying, I wanna know do they cancel checks and send them again?

[Sara_H]

@Creative_Eman I think they do but am not paid by checks so can't say. Contact them directly and ask

[James]

Hi @Creative_Eman , yes. I can confirm that we will have to cancel the checks and resend if you have not received them. Please email us for further assistance and we can get the process started. 

[Waqar_Muhammad · Accepted solution]

Just Email the Zazzle that you have not received the check and they will cancel. I havel also canceled my 3 checks.

[sanainvi]

How long it took for your cheques to got cancelled? I have been waiting for 10 days to get my cheque cancelled and still nothing happens . 

[Waqar_Muhammad]

Typically, the missing check file is reviewed and processed at the end of each month, so any missing checks are cancelled around that time.