ID Badge Quality Since the Change in Manufacturer...

RaphaelaWilson
New Contributor III

Hi Z,

Since the change in manufacturers for ID Badges, I have received quite a number complaints from customers saying that the badges are now "too thin" and "low quality" (both in printing and material) compared to previous orders before the switch in manufacturers.

Question: Are there any plans in the works for bringing the ID badges back up in quality as they were before?

Please let us designers know... I'd like to pass on some hopefully good news regarding this to customers so they stick with Zazzle rather than search out another supplier.

Thanks, and I appreciate any feedback that you can provide 🙂

3 REPLIES 3

SheaPrints
Contributor III

I've noticed that in the latest reviews, too 🤔

jophb
Contributor III

I also just got one that mentioned them being thin.  And also several complaints that they are 'mini'. I wish Zazzle would make the size of these in your face obvious.  I even added an image myself about the size and still got the complaint.

I would LOVE if Zazzle offered a larger size too.  I think a lot of people expect these to be event badge size, so like 4-5" at the smallest size. Especially since the Zazzle default description says 'perfect for events'. I think they'd actually sell A LOT of those because events are bulk purchases. I'm sure they lose a lot of sales because these are small.

PS, not saying get rid of the small ones, just add a second larger size.

I 100% agree about offering another version that is larger and more robust!