payment issue

[digitalpri]

How to resolve the error that says "the address you've entered does not match the US Postal Service records."

[Sara_H]

@digitalpri It depends on what setting's you have in your account and your home address. If you live in the US check out https://www.postgrid.com/why-is-my-address-not-valid/ and see if it's just a typo (i.e extra space). If you're not in the US - you need to check your account settings and set the country accordingly

[Sneha]

I don't live in US still I'm getting same error that says "the address you've entered does not match the US Postal Service records." I have set my country correctly. What should I do?

[Sara_H]

@Sneha 

You should have your Country set in the Payee Information dropdown

https://www.zazzle.com/my/earnings/paymentsettings and then by completing your home address details and in the Tax Information, select your country too. Submit to save

If this still errors out, perhaps try to complete this on an international domain ( i.e for me it's .uk)

If this fails - you would need to contact zazzle support directly and ask them to help.

[Tabby]

Hi @Sara_H 

I am a UK citizen living in South Africa and I cannot seem to get my payment settings saved without getting this error message: "Hmm, the address you've entered does not match the US Postal Service records. Please double check the following to ensure timely delivery: House or Box Number"

I have entered my address exactly as it is in my PayPal account.

Any advice? And what do you mean by "complete this on an international domain"? Do you mean using a VPN here in South Africa and selecting the UK?

Thanks in advance. 

Tabby

[Sara_H]

@Tabby Depending on the local domain to yourself as opposed to completing the form on the .com. I'm in the uk so my local domain is .co.uk. I don't use a VPN as I don't need to.

You can log in to any of the international domains using your .com log in details. 

Good Luck!

[Taniya_Bartwal9]

Your problem solved now did you receive your payment.

[vinathie]

Hi, i had same problem as you. How did you solve it?

[moddies]

Hey everyone, I've correctly set my country to Morocco, where I currently live, to match my PayPal account. However, when I attempt to save my payment details, the Zazzle system keeps telling me: 'The address you've entered does not match the US Postal Service records.' I am not from the US, so what should I do? Is this just a temporary website technical issue that will be fixed soon? Please Help! 😫

[Bharathay]

Whenever I go to submit my address it is not getting submitted. It comes in writing.

Hmm, the address you've entered does not match the US Postal Service records. Please double check the following to ensure timely delivery: House or Box Number, Street

[Inspirewire]

You can still use the address as you entered it even though it doesn’t match US postal records. For your safety though, you probably shouldn’t post your full address and private info for everyone on here to see. Anybody with a computer can access these forums.

[saurabhkrishan]

how to resolve address is not recorded in US portal?

[Mukesh03]

How to resolve the error that says "the address you've entered does not match the US Postal Service records."

[lolitaloli]

i have the same error im from algeria but the same error occurs to me what's the solution please 

[SunLives]

me too the same error since 2022 and no solution