Paypal Email & Creator Email

colorblends
New Contributor III

Hello Fellow Zazzlers:

I am just about to fill in my information for the payout. However, my PayPal email is different than the email ID I use as a creator or simply for my Zazzle account. Should that be a problem and Zazzle can reject the payments based on that?

I would really appreciate it if anyone with the same scenario would like to shed some light. TIA

3 REPLIES 3

alissag
Contributor III

In the same scenario here, and it has not been an issue for me. My payments arrive without issue. I did have one time earlier this year when somehow my payment email got changed to my main email address here on Zazzle. I have no idea how that happened. I contacted Zazzle, and they straightened it out. That payment was delayed as a result, but I still received it.

colorblends
New Contributor III

@alissag Thank you for your kind support. I just had a chat with Zazzle customer support and the rep suggested that I should have the same ID to avoid issues. 

idraw
Honored Contributor

@colorblends 
Customer support gave you good advice, make your IDs match, to avoid payment problems in the future.