Shortlinks Not Working? (i.e. "custom links" or "short links")
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06-15-2025 12:57 PM
Is anyone else having problems with shorlinks not showing the customization? I'm modifying a design and opening it on another computer, and the changes aren't appearing on the second computer. There was an April Tech thread that appears resolved. Anyone else having issues?
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06-16-2025 07:01 AM
If anyone else is experiencing, someone from support reached out proactively. That was nice. 😊 So Z is investigating at least my situ, and I'll post an update, if/when one arrives in my email. 💌
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06-16-2025 06:15 PM
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06-17-2025 07:32 AM
Yes, that's what I mean, and was still not working for me as of last night. The shortlink does go to the correct product -- doesn't show as a 404 -- but the changes made don't appear in an anon or other, logged out browser, as intended.
Thanks for testing it, Col! 😊
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06-17-2025 01:01 PM
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06-17-2025 01:35 PM
I knew that. 🙂 I'm just saying my shortlinks go to my Products, as expected, but not customized, which is also expected.
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06-17-2025 11:45 AM
May I ask what you mean by after modifying something? Do you mean after editing a product? Do you mean something else? And what do you mean by shorter URL. Is there some way to shorten a Z product URL and have it work as a link? (other than using a URL shortening service)
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06-17-2025 01:00 PM
I just picked a product from your store.
https://www.zazzle.com/registered_nurse_visiting_angel_medical_business_card-256073493231043765
I'd consider that the full real URL.
If I click the little share icon from your product page, that's the URL shown and the one provided if I use the "Copy Link" button. (But with my RF added to it of course.)
If I modify the design and then click the little Share icon, the URL changes to the
/z/randomcharacters one.
You can share that URL with others and they'll see the customized version.
https://www.zazzle.com/z/38kymzzd
This is true even if the design isn't actually modified. Just clicking the Personalize button that opens the template panel will change it to the custom /z/ URL. This is what Roy was referring to, that for her this "short" link is not opening to the customized version as it should.
Is there some way to shorten a Z product URL and have it work as a link? (other than using a URL shortening service)
Yes. So your product URL again:
https://www.zazzle.com/registered_nurse_visiting_angel_medical_business_card-256073493231043765
You can instead just use
https://www.zazzle.com/256073493231043765
I tested this short PID style link pre-April 1 changes and it worked with both an RF# added for 15% referral and as a "clean" link earning the 35% Promoter referral. I can't speak to whether it'll still work as a "clean" link earning the higher Self-Promotion rate and that's actually the most maddening thing to me re all the program changes - that we can no longer easily test these things out ourselves because we can no longer control all the variables of the "cookie" situation. 😠
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06-17-2025 07:15 PM
ColsCreations: thank you for taking the time out of your day to explain this so clearly.

