Shortlinks Not Working? (i.e. "custom links" or "short links")

YesItsRoy
Contributor

Is anyone else having problems with shorlinks not showing the customization?  I'm modifying a design and opening it on another computer, and the changes aren't appearing on the second computer.  There was an April Tech thread that appears resolved.  Anyone else having issues?

8 REPLIES 8

YesItsRoy
Contributor

If anyone else is experiencing, someone from support reached out proactively.  That was nice. 😊  So Z is investigating at least my situ, and I'll post an update, if/when one arrives in my email. 💌

ColsCreations
Honored Contributor II

If you mean the short URL that looks like this - zazzle.com/z/au9kid8x - that appears in the Share panel after you modify something, then no, it's working for me tonight, copying link from Firefox and pasting it into an anon browser, it opens to the product showing the changes I made. 

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Yes, that's what I mean, and was still not working for me as of last night.  The shortlink does go to the correct product -- doesn't show as a 404 -- but the changes made don't appear in an anon or other, logged out browser, as intended. 

Thanks for testing it, Col! 😊

ColsCreations
Honored Contributor II

(The "link" in my post was just madeup characters, that's why that one goes to a 404 page)

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I knew that. 🙂  I'm just saying my shortlinks go to my Products, as expected, but not customized, which is also expected.

May I ask what you mean by after modifying something? Do you mean after editing a product? Do you mean something else?  And what do you mean by shorter URL. Is there some way to shorten a Z product URL and have it work as a link? (other than using a URL shortening service)

ColsCreations
Honored Contributor II

I just picked a product from your store.
https://www.zazzle.com/registered_nurse_visiting_angel_medical_business_card-256073493231043765
I'd consider that the full real URL. 

If I click the little share icon from your product page, that's the URL shown and the one provided if I use the "Copy Link" button. (But with my RF added to it of course.)

ColsCreations_0-1750188208255.png

If I modify the design and then click the little Share icon, the URL changes to the
/z/randomcharacters one. 

ColsCreations_2-1750189292461.png

You can share that URL with others and they'll see the customized version. 
https://www.zazzle.com/z/38kymzzd

This is true even if the design isn't actually modified. Just clicking the Personalize button that opens the template panel will change it to the custom /z/ URL. This is what Roy was referring to, that for her this "short" link is not opening to the customized version as it should. 

 Is there some way to shorten a Z product URL and have it work as a link? (other than using a URL shortening service)

Yes. So your product URL again:
https://www.zazzle.com/registered_nurse_visiting_angel_medical_business_card-256073493231043765

You can instead just use
https://www.zazzle.com/256073493231043765

I tested this short PID style link pre-April 1 changes and it worked with both an RF# added for 15% referral and as a "clean" link earning the 35% Promoter referral. I can't speak to whether it'll still work as a "clean" link earning the higher Self-Promotion rate and that's actually the most maddening thing to me re all the program changes - that we can no longer easily test  these things out ourselves because we can no longer control all the variables of the "cookie" situation. 😠

 

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igiftcenter
Valued Contributor

ColsCreations: thank you for taking the time out of your day to explain this so clearly.