W8-BEN Tax form - No response from Zazzle

arise
New Contributor II

Hello w8 review team

I am writing to follow up on my W8 form submission ono Oct 5, 2024. The initial communication indicated a response timeframe of 4 weeks, but it has now been significantly longer.

I have also contacted Zazzle support twice but haven't received a response.

I understand that processing times may vary, however, the lack of updates is causing some concern. If possible, could you please provide an update on the status of my W8 review?

6 REPLIES 6

Fiona
Moderator
Moderator

I will pass this to the W8 team now, thank you! 

arise
New Contributor II

thank you! Fiona

arise
New Contributor II

Hi @Fiona , thank you for your support. I have received a reply that my form needs to be revised. I have sent the revision on November 14, until today I have not received any reply. Please help me so that my payment can be processed immediately. Thank you

arise
New Contributor II

Hi everyone, It's Been more than 40 days almost 6 weeks and I didn't get any answer regarding my w8 ben Form which is disappointing. I don't know what I should do regarding this issue And I'm wondering why my case took that long with not even one answer from the review team side. 

James
Community Manager
Community Manager

Hi @arise , we understand you're excited to get your account set up so you can receive payment. However we have a major backlog with the W8 reviews. I have flagged your account and request an initial review take place as soon as we can. We're working to improve the wait times and apologise for the inconvenience. Thanks again for your patience. 

arise
New Contributor II

Hi @James , thank you for your support. I have received a reply that my form needs to be revised. I have sent the revision on November 14, until today I have not received any reply. Please help me so that my payment can be processed immediately. Thank you