W8BEN form review taking longer than usual

personalables
New Contributor II

Hello,

I've been patient, but Zazzle's negligence regarding my application is now intolerable.

My repeated resubmissions since August have been met with complete silence. This blatant disregard for our time and effort is not only unprofessional but also financially damaging.

Zazzle owes us a swift resolution and the payment of our outstanding earnings.

If this issue isn't promptly addressed, we will be forced to take legal action.

4 REPLIES 4

Fiona
Moderator
Moderator

I am passing this on to the W8 team now, thank you!

Tabiy
New Contributor

I’ve submitted my W8 form too but no reply and there is also a notification saying we can’t pay you cause w8 form isn’t collected it really frustrating after all the work I have done and the time I spent working on zazzle no one on the team is willing to reply and resolve the W8 form problem.

James
Creator Team
Creator Team

Hi all, 

We understand that you are excited to get your payments profile set up and we're working hard to catch up on W8 form reviews. We have been experiencing a massive influx of submissions which has of course set us back a bit. We apologise for the longer than expected delay and can hopefully process your forms soon. 

The good news is, you can continue to design, sell and accrue earnings without this form. We look forward to help you soon and really appreciate your patience with this process. 

justme24
New Contributor III

@James , unless I receive a payment for the work I did since 2023, I won't continue to design. 

Assuming you work for Zazzle, and since the start of your employment in 2023 to date, you have not been paid for your work. Would you continue to work for/with them?

The process is frustrating, to say the least