Weee the stolen credit card bots are back

LMGildersleeve
Valued Contributor III

I may have sounded excited by I'm not. I'm trying to think on the positive side of 48+ sold and canceled single item product sales all going to different people and places in the past 24 hours. It's a crazy roller coaster ride seeing so many notifications of sales knowing they are fake and are canceled.

I suppose the plus side is my product is being "viewed" quite a bit today. Question is... when will it stop? 🙄 🤔

4 REPLIES 4

CreativeLeahG
Honored Contributor III

These aren't bots Lynne, it's a tracking scam ( I believe) and Zazzle are very on top of it which is fab, so good to see they're being cancelled rapidly. https://community.zazzle.com/t5/general-zazzle-discussion/conversations-with-a-scammer-have-you-been...

Thank you for the link Leah, so devoid of a chat message you still think these cancellations are tracking scams? How scary is that? Unlike you I won't delete the product because it literally is my best selling product. The last hit was 15 hours ago. I'm keeping my fingers crossed that nightmare is over. 🤞

Yes, I think so. I reported their chats, so they are perhaps now proceeding without 'alerting the designer'. Some were also asking people to contact them via Instagram (might be a different type of scam). 

The item I deleted was number 1 MOST trending product on Zazzle's home page this is how I spotted it. I knew there was no way this was suddenly uber popular and had no problem deleting it to thwart the scammers. This was before Zazzle was fully aware of the issue and taking prompt action themselves. 

Scott
Community Manager
Community Manager

Thanks for notifying us about this.

As always, if you see purchases that raise suspicion then please let us know. We have some sophisticated tools that allow us to search through open orders to help find malicious behavior.