Wrong Final Amount for Sale

HeatherMarie
New Contributor III

I just had a sale that was *not* referred but it still ended up with the percentage as if it had been referred by 3rd party. The final earnings were cut nearly in half as if it was 3rd party referred and not "None" like it was. Anyone else see this issue today? This was on an 80 invitation order.

3 REPLIES 3

SheaPrints
Contributor III

Yes, I noticed this. I received a $3.33 royalty for a $60.58 sale. (10% rate, no referral). Then it happened with two more identical $4.30 sales, each paid $0.24 (10% rate, no referral). I assumed the buyers had a special discount!

ColsCreations
Honored Contributor II

 

@SheaPrints 

Zazzle's entire payment & fee structure changed on April 1st 2025. Looks like your sales in question were for products in the 45% bracket (Office & School or Sports, Toys & Games). 

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Yes, that's right, they are all in the 'Office & School' category. So I should have received $6.06 and $0.43 as they are all referrer 'None'. I thought a special buyer discount had been applied, but now I'm not sure!