Deb
Valued Contributor

This yellow warning triangle is really annoying.. many of us designers use  images that go off the edges intentionally.. I think that  designers and customers need their OWN backend..  it just makes designing harder for those of us  who are doing this daily.. to have to stop and look for things renamed and moved .. had to locate where my images were.. I don't even know what it was called before, I just know where it was.. now at the top called uploads..  confusing and unnecessary.. the continual  chat box  bottom right corner.. is distracting..  Please give the designers their OWN SPACE.. Deb_0-1712859821152.png instead of making things geared  for  customers to understand.. please?

 

6 Comments
Connie
Honored Contributor

YES!!!!! It is extremely annoying! Zazzle says to just ignore it because they trust the designers to know what they are doing, so then why have it there at all?

jophb
Contributor III

I agree!  I get why they did it, but it should at least be a different color... and way better explanation that doesn't make it sound like the customer is going to get a product that is printed the wrong way.

Oh and yes, that customer chat box is in the worst spot when designing.

Stutterfly
New Contributor III

I so agree with you. I wonder if it's AI? any thoughts on that?

Stutterfly
New Contributor III

oh by the way, can a customer check to see if it's not bubbly or blurry? tell me is that yellow warning meant for that to be?

Amanda23
Contributor III

I’m going to say I disagree. I like the heads up, and if I know it’s intentional and not an issue, I just ignore it. 

I think this probably varies if you’re someone who works a lot with templates where the customer replaces the image. 

Maybe a good compromise would be to allow us to enable or disable it, just like with guidelines. 

BevStuff
Contributor III

Yes. I have many photo template designs created for the photo to be borderless, so in those cases the photo maybe outside the red line. This is ON PURPOSE for a borderless look for photo!! Or the photo is UNDER A FRAME, so it being outside the dotted line UNDER the frame, is not a issue. I've been doing this 15 years and I do make sure everything is arranged properly for printing.
#1) Please include a tick box with that warning that asks," is this photo/text design deliberate?" and warning is removed.

#2) The warning states I :an move the edge of whatever it's criticizing, lets say a photo, to either the red line or within dotted green line to resolve issue." So, I tried adjusting a photo that I meant to be borderless when printed to the red line as directed and the warning DID NOT go away. So that needs fixing. 

#3) Currently, for me and many others. if I change my product posted in the market place, it has to be reposted as a new product so views start all over, fresh. I've read in the forum about an option some had on their Action menu in store backend that allowed them to fix an existing posted product  WITHOUT posting it from scratch. (I forget what it was called because I never had it.)  But I'm not going to fix a bunch of minor stuff that actually is NOT broken because it was DESIGNED be over the borders for a artistic reasons, without an option like that.