I'm having issues with designs on invitations that extend beyond the guidelines for full bleed giving me the yellow warning sign. I don't want my customers to be confused thinking there is something wrong with product and that it won't be printed correctly. Yes the design extends beyond the guidelines and yes this is intentional. Can we add a checkbox for something for us to mark designs as "full bleed"?
There is absolutely nothing wrong with this design and yet when the customer sees this warning they'll think "Uh oh. It's not going to be printed correctly". If I was on their end I would simply not place the order.
This issue is going to affect sales and I think the feature needs to be adjusted.
https://community.zazzle.com/t5/creator-news/text-amp-border-warnings-on-cyo-products/ba-p/141426
3. Your customers, or anyone editing a published template, will NOT see them when customizing your template. **Exception here for Envelopes as when you go past the edge it will wrap to the other side of the products. Envelopes are folded, not cut.**
@ColsCreations - I know what it says, but that it not what it is doing 🙂 Below is an envelope that I just created. I noticed this alert on a business card that I created a while back that someone ordered and then canceled yester and so I was looking into it.
I just looked at a number of your business cards, focusing on those that had a large background image. Even when the bg image was not extended all the way to the bleed line, or went far past it, I got no warning on either the product page or in the design tool. Moving and resizing the images around myself didn't produce any warning no matter what I did to them. Even moving text far out of the safe zone did not produce any warnings for me. If I go into one of my own business cards and move text even a little past the green line, I get the warning. So the Creator News info does seem correct in that the designer will see warnings but not anyone else (with envelopes being an exception).
I wasn't criticizing your designs. I was trying to re-assure that regardless of placement of elements - default or of my own doing - that I as a customer did not get any warnings on your business cards.
Envelopes are a different story. While (as a customer) they do not show any error warning on the product page, if you go into the design tool, the layers are littered with the scary yellow warning. One random one I clicked on from the MP had dozens of small elements w/ transparent backs all around the design so when I opened the DT the entire left column was all yellow warnings. That's terrible and surely is turning off customers who choose to enter the DT! But if a customer just goes to the product page and uses the template fields to customize without ever going into the DT, all is fine, they don't see any warning that something might be wrong, only the designer sees that as in your screenshot.
I agree this is really bad and needs to be fixed. I just misunderstood your first comment; I thought you were saying you thought customers were seeing it on your business cards.
