New Small Favor Box Situ Views Not working

[ohhhhilovethat]

I stumbled upon the new situ views for the small favor boxes!  They are fabulous!  However I cannot make them work no matter what size or shape of the box; for me they do not work on any of my old products.  I have not tried to create a NEW product however with these views.  I thought when new views came into system the old products automatically went onto them but maybe that was just for paper?  Anyway  I cannot make it work. 

I also tried going into the Media manager and trying to add it that way as when it was a testing this is how it was done but now it only wants you to ADD YOUR PHOTO under media manager not use the new views here.

Hope you can fix I love these new little views. 

Thanks so much!

[Mark]

Hi @ohhhhilovethat,

Can you please share a PID/link/screenshot of this issue so we can help further?

Thanks!

[ohhhhilovethat]

I am not sure if you can see in the background but if you were to click on the item you see to the left all these cute situ views.  When you go into the edit details tab and try to change product merchandising this is all you see the original situ views we have always had.

As I mentioned this is older products.  I have not created anything NEW so I am not sure if it works when creating a new product with the new views....

That being said I thought when new views were created the products migrated over onto them?  Maybe that was just paper?  Or is part of the glitch?  Hope that helps you with troubleshooting.

Thank you for looking at this.  I would love to update these little boxes!

[Mark]

Hey @ohhhhilovethat,

Thank you for sharing. I have flagged this with the team now and will get back to you as soon as possible.

Thanks!

[ohhhhilovethat]

Can you PLEASE  update this situation it is STILL NOT working?  Am I the only one?  All my favor boxes even new ones being created - I CANNOT UPDATE the situ views. PLEASE SEE BELOW - this has been now long issue?  I love the new situ views and they would certainly boost promoting them! 

this is my only option if I go to try and change my product views

And yet these are the views shown if you click on the product. 

[ohhhhilovethat]

Mark I am unclear why you still need me to attach photos.  All you have to do is scroll through my post below and see what I have already attached to see and understand what I am asking to be addressed. NONE, NONE, NONE of the small favor boxes whether they are old creations or new ones allow under edit details/product marketing allow you to select the beautiful new situ views.

What is the point of showing these views if we cannot put our product on it. 

I find Z lack of response to even care to fix telling!  I have been asking since JULY and have provided plenty of detail.  It is CLEAR this is not going to be addressed.

Why these situ views are still showing when we cannot use them as marketing tool is beyond me.  It is very disappointing, they are truly a step up from the flat views we have now. 

[PLdesign]

 We got many new styles of favor boxes and the "in situ views" are still not working. 

[PLdesign]

@ohhhhilovethat you are not alone. That's all the views we see in the backend of our store. We can't access favor box In situ views ever since @zazzle introduced them.